Terms and Conditions
By booking an appointment or using our services, you agree to comply with and be bound by these Terms and Conditions. These terms outline the rights and responsibilities of both the client and the service provider. If you do not agree to any part of these terms, you should refrain from using our services.
Service Eligibility
Our services are available to individuals who are at least 18 years old. Minors may receive treatment only with written consent from a parent or legal guardian. We reserve the right to refuse service to anyone for reasons including, but not limited to, medical contraindications, inappropriate behavior, or failure to comply with our policies.
Appointment Scheduling and Cancellations
Clients are required to book appointments in advance through our website, phone, or in person. A confirmation will be sent once the appointment is scheduled. If you need to cancel or reschedule an appointment, we require at least 24 hours' notice. Cancellations made within less than 24 hours may result in a cancellation fee. Repeated no-shows or last-minute cancellations may lead to refusal of future service.
Treatment Procedure and Expectations
Electrolysis is a permanent hair removal method that involves inserting a small probe into the hair follicle to deliver an electrical current that prevents regrowth. The effectiveness of the treatment varies by individual, hair type, and consistency of sessions. Clients must follow post-treatment care instructions provided by the electrologist to achieve the best results and minimize any potential side effects.
Contraindications and Medical Conditions
Certain medical conditions or medications may affect the suitability of electrolysis for an individual. Clients must disclose any pre-existing conditions such as diabetes, skin disorders, pacemakers, or metal implants. The service provider reserves the right to refuse treatment if there is any concern about the client’s health or safety.
Payment and Fees
Payment is due at the time of service. We accept cash, credit/debit cards, and other approved payment methods. Prices are subject to change without prior notice. Special offers or discounts may have specific terms and cannot be combined unless explicitly stated. Any outstanding balances must be settled before future appointments can be scheduled.
Hygiene and Safety Standards
We adhere to strict hygiene and safety standards as per industry best practices. All instruments are either single-use or properly sterilized. Clients are expected to arrive with clean skin, free of makeup, lotions, or oils. Any failure to maintain hygiene may impact the effectiveness of the treatment and could result in refusal of service.
Liability Waiver
While we take every precaution to ensure a safe and effective treatment, we are not responsible for any adverse reactions, including but not limited to redness, swelling, or temporary skin irritation. Clients agree to undergo treatment at their own risk and acknowledge that individual results may vary. By using Electrology Arts’ services, you release us from any claims, damages, or liabilities related to the treatment.
Confidentiality and Privacy
All client information, including medical history and treatment records, is kept confidential and will not be shared with third parties without consent except as required by law. Clients have the right to access their records upon request. Our privacy policy further outlines how we handle and protect personal information.
Conduct and Behavior
We maintain a professional and respectful environment. Any form of harassment, inappropriate language, or misconduct toward the service provider or other clients will result in immediate termination of services. We reserve the right to refuse service to any individual who violates this policy.
Refunds and Guarantees
Due to the nature of our work, results vary from person to person. We do not offer refunds for services rendered. However, if a client is unsatisfied with their experience, they are encouraged to discuss their concerns, and we will make reasonable efforts to address them. Packages and prepaid services are non-refundable but may be transferred to another client with prior approval.
Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Clients are encouraged to review these terms periodically to stay informed about any changes. Continued use of our services after modifications constitutes acceptance of the updated terms.
For any inquiries regarding these Terms and Conditions, please contact us via phone, email, or in person at our business location. We value transparency and are happy to answer any questions you may have regarding our policies and procedures.
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing us for your electrology needs.